Family Law Marketing
Growing the business through new leads is the best way to move a family law firm forward regardless of the size of the family law practice. However, it is a highly competitive field, and it can be challenging to stand out among the crowd.
Using strategies designed for general law practices or not putting in efforts to reach the right people could make it even more challenging to succeed with family law marketing strategies. If marketing seems like a daunting task, it may be advisable to contact a divorce marketing group or marketing experts to help find the marketing strategy that best suits the firm and marketing budget.
Prospective clients looking for a divorce lawyer require a unique marketing strategy than those looking for other types of lawyers. Treating family law with the care and personalization it needs could make a world of difference to a family law marketing strategy.
What Is a Family Law Attorney?
Family law is a branch of law that addresses issues affecting family relationships, such as divorce, adoption, and child custody, among other things. A family law attorney can represent clients in negotiations and during family court proceedings.
These family lawyers are also involved in drafting essential legal documents such as property agreements. A few family law attorneys specialize in paternity, adoption, emancipation, and other non-divorce-related issues.
Reasons Why People Hire Family Lawyers
The majority of family attorneys are divorce lawyers representing clients in divorce proceedings and other divorce-related matters. However, family law is a wide-ranging practice area that includes issues such as foster care which a child custody lawyer typically handles.
Because family law matters are so personal, clients need to have a trusted family law lawyer by their side to ensure that they are adequately protected and represented throughout painful legal processes.
What Family Law Firms Need to Know About Marketing
Family attorneys understand that the competition is tough, and the more a family law firm stands out from the crowd, the more likely they are to win new clients. The firm's joint marketing efforts must establish it as reliable, credible, and a trusted entity prepared to function in the client's best interest.
Furthermore, clients of family law firms should be clearly distinguished from clients of firms that deal with other practice areas, such as criminal defense or personal injury. These prospects are often not in the same fast-paced decision-making positions, but their cases tend to be more sensitive and confidential.
With their inter-relational skills, sense of empathy, and the ability to inspire trust in their clients, family law firms and their legal representatives are different from other types of law firms.
As a result, potential clients searching for a family law firm tend to conduct a lot more research, gather more information, and require a longer time for deciding whom they hire as their attorney.
Because more than 83 percent of divorces and child custody cases begin as a Google search, establishing a good online presence is the key to reeling in new clients.
Family Law Firm Marketing Strategies to Adopt
The following tips can help family law firms hoping to improve their marketing strategies by targeting the right audience. Here are some essential family law marketing ideas that can help divorce and family law practices blossom in a competitive industry.
Professional Web Design and Brand Development
Search Engine Optimization or SEO
Pay-per-click Google Ads
Social Media Advertising
Other Forms of Online Advertising for Divorce and Family Law Practices
Traditional Paid Advertising
Track, Manage, and Follow-up on Leads
1. Professional Web Design and Brand Development
Poor online presence could only mean bad things for family lawyers. In order for any family law marketing strategy to be successful, law firms must first establish a good brand identity with a professional website to serve as a central point of contact.
Setting Up a Family Law Practice Brand Identity
When setting up a brand identity for a family lawyer, the most important question to ask is why a client would choose to hire that family lawyer over others. Another important aspect is determining who the target audience is.
Planning a marketing strategy for a family lawyer without these answers in mind could cause the firm's marketing efforts to be ineffective.
First, a family lawyer should determine precisely what demographic their firm targets. This includes considering the age, gender, salary, profession, and location of the clients that the firm works with most often.
Next, family lawyers should consider what services they provide or what they specialize in. An example would be divorce lawyers who focus their efforts on divorce proceedings or child custody lawyers who concentrate on child custody matters.
Establishing a brand or niche generally has a lot to do with the family lawyers and their expertise, their experience in that particular field, their case results, testimonials, awards, and backstory, which can be used to set the firm apart from its competition.
Family law firm marketing does not have to be limited to one particular niche either. A good idea for firms with a range of expertise would be to identify it as one that deals with divorce and family law, or child custody and family law, so the firm's identity becomes more apparent to potential clients, rather than using the traditional “family lawyer.”
Build a Professional Website
Once family lawyers are clear on their brand, it is time to set up a professional website. When a person searches for a divorce lawyer, they seldom go from door to door looking for one, but rather search online.
Should a user find a family law firm online, they should not see an unprofessional, poorly designed site that offers little information and is not easy to navigate.
The truth is that many family law firms did well without a law firm website years ago. Today, however, this is not the case. Successfully operating a family law firm in today's world involves a cutting-edge website as a foundation.
Websites are essential for informing potential clients about the law firm's service offerings and engaging them on a personal basis. It should not just be well-designed either, but should also reflect a unique perspective that can help build an outstanding online reputation.
Here are some other features and tips to enhance a family law firm website.
Choose a Reputable Content Management System
Fortunately, a family lawyer need not have software development or programming knowledge to build an effective website. An effective content management system can help them accomplish this very easily.
Simply put, a content management system is a software that can help a user build, manage, and modify their website and web pages without any technical expertise.
Make It Mobile-friendly
Most searches are conducted through smartphones, so it is essential that family lawyers take the time to produce a mobile-friendly version of their website. In fact, this should be given first priority.
When it comes to family law, most potential clients reach for their smartphones in the middle of the night when they are emotional and contemplating divorce rather than using a desktop computer.
This is because it is readily available and their search criteria are not as easily seen, so great pride should be taken in creating an excellent mobile-friendly website.
Live Chat Feature
Including a live chat feature is an excellent way to personalize a website. It shows a new client that a family lawyer is there to reassure them through some of the most challenging decisions they must make and can answer their questions even if they are not yet ready for face-to-face engagement.
The feature also serves to speed up the process when potential clients need answers to pressing questions quickly, so adding this feature to a family law practice website cannot be stressed enough.
Include Online Reviews and Testimonials
It is important to remember that a family lawyer is still a business, whether a solo practice or a multi-location firm. New clients are more inclined to trust a reputable law firm that has been tried and trusted by other people like them.
This can be achieved by simply asking clients to leave a review on the law firm's website. Clients want to know more about family lawyers before interacting with them, and hearing positive feedback from others could make them more likely to pay the law firm a visit.
Improve Website Speed
The truth is that a poorly designed website can cause serious harm to the brand name of a law firm. When a website takes too long to load, people tend to leave the site.
Be sure to include add-ons that improve the website's speed and ease of use to ensure that potential clients have the most pleasant browsing experience possible while on the firm's website.
Gated content is an excellent way for divorce and family law firms to provide relevant content in exchange for visitors' contact information.
It enables users to locate the information they seek while also helping the development of a prospect database and the enhancement of family lawyers' reputations as leaders in their field. It also helps to drive traffic to the website.
This content needs to be relevant and valuable, so an ebook on dealing with life after divorce may be an excellent example of gated content that could drive people to the firm's website.
Another example is a digital family lawyer magazine that includes visual as well as written information that may appeal to the target market.
Include Awards and Accolades
Websites are a way for family lawyers to sell themselves as experts in their field, so they should display all accolades prominently on their websites.
When users see this, they are more inclined to trust the family lawyer with their personal matters.
As already mentioned, family law clients are more likely to conduct extensive research on family lawyers in their area before choosing one, so including awards and accolades on the website could be the bit of information that wins them over.
2. Search Engine Optimization or SEO
Once the family law firm has established its brand and set up a good website and online presence, it should work to get it in front of potential clients. Search Engine Optimization or SEO is a way to increase a family law firm's visibility in Google search results when users search for specific keywords or key phrases, such as "divorce lawyer in Michigan."
It is a necessary form of marketing for all types of businesses, and it is no different for family law practices. When a family law firm's website appears among the top search results, it is more likely to be clicked on.
Why Is SEO Important
Appearing on the first page of a search engine's results allows a law firm to get more organic traffic. This entire concept may appear to be daunting and unattainable, but the truth is that with a well-planned SEO strategy for family law firms, any firm can become the leading force in their local market.
Even though social media and Google ads tend to get much attention when it comes to advertising, SEO ranking has proven to be the most consistent.
While this may seem like a daunting task, small changes can help a family law firm provide Google with what its algorithm is searching for to help the law firm's website rank higher.
Here are some SEO strategies that family lawyers can adopt to improve their SEO ranking.
Quality Family Law Content Pages
Good legal content for a family law firm website is essential for solid SEO for any family law practice. However, a lawyer's definition of good content is likely to differ from a marketer's definition.
Writing is an essential part of most family law lawyers' work in supplying legal services. However, writing SEO content is substantially different, and a failure to understand this could leave a family law firm ranking quite low on search results.
An SEO writer would need to consider the keywords and phrases that a user in the target market is more likely to use when searching for family law-related content and include them in the content.
An example is including the word "family law firm near me" in legal web page content to help the page rank higher.
Research has shown that over 40 percent of clients approach an attorney for legal advice thanks to their blogging efforts. Blogging does not just help a website rank higher on Google, but it also supports many family lawyers in gaining credibility, showing off their expertise, and answering pressing questions.
It also helps with backlinking, which improves SEO ranking.
The quality of the content and the number of links they contain are thought to be necessary ranking signals in Google's algorithm.
In fact, Google said that webmasters could indeed enhance the ranking of their websites by raising the number of high-quality sites that link to their web pages. To summarize, link building is critical for family law attorneys who want to thrive.
A link is a connection that is established between two websites. In general, the idea is that links are made to sites that are both appropriate and helpful to the content in a webpage.
Links are essential for family law firm sites since they help Google make educated guesses about how the site fits into the larger picture.
The more organic links a firm includes from good sites that are relevant to the topic, the more Google perceives the firm's website as unique among the vast numbers of other divorce and family law firms.
Writing quality content for Google while also obtaining links from other sites is a winning SEO combination.
Technical SEO is the final SEO area that family law firms should focus on. It is constantly overlooked but can be the most effective use of a marketing budget. Apart from content and links, Google is also monitoring how a web page is put together.
By complying with a set of defined guidelines that Google is searching for regarding how a website has been developed, technical SEO can improve a website's design and help family law firms rank high.
These guidelines serve as the foundation for how the search engine ranks divorce attorneys in its search results. To make Google's job as an organizer and sifter of web page information easier, they prefer that it be as standardized as possible. This enables them to deliver results as quickly as possible.
While technical aspects do not hold as much weight as link building and quality content, it could still be the factor that determines whether a web page ranks low or high in search results. Some examples of technical SEO include sitemaps, regular editing, meta tags, speed improvements, and image alt tags.
3. Pay-per-click Google Ads
Google Ads is a type of advertising service that firms must pay for per click. When a user searches for related keywords or key phrases, the firm's advertisement appears in the top banner of the search results.
The firm must pay if users click on the ad, but there is no cost if no one clicks on it. It is technically a paid SEO version that can help businesses attain clients much faster. The primary distinction is the long-term cost of acquiring every new lead or potential client.
Ads always cost money, whereas organically converting a divorce client from a page on the firm's website can cost a firm more than the investment made in developing the page.
Because users only search for a divorce attorney when they need one, advertising through Google Ads can be an excellent strategy for family law firms.
PPC drives traffic to the firm's website or generates phone calls from prospective clients needing a family attorney.
When a person is in urgent need, they use something called a 'high-intent keyword,' which indicates that they are in the "buying" stage of the conversion funnel. If a firm's marketing efforts are correctly executed, they can produce immediate results as well as a significant return on investment or ROI.
However, this strategy has a few drawbacks, so it should not be the only one a firm uses. Unlike SEO, a firm ceases to appear in search results as soon as they stop paying. Cost is an important consideration.
Every single click, whether from a potential client or not, costs the firm money. Before long, a firm could find that they have spent $1,000 in no time with no leads to show for it.